Terms & Conditions
This Terms and Conditions Agreement (the “Agreement”) governs all access to and use of the Real Estate Funnel Systems™, 8020 Academy, EzFlo.ai, and associated websites, programs, products, and services (collectively, the “Services”) provided by Real Estate Funnel Systems, LLC, and its owners, affiliates, and representatives, including but not limited to Erik Bee and Mariana Bee (collectively, the “Company”). By accessing, purchasing, subscribing to, or utilizing any Service, the client or user (“Client”) acknowledges and agrees to be legally bound by the following terms.
Use of Services
The Services provided by the Company are intended solely for lawful business purposes and in accordance with all applicable laws and regulations. The Client agrees not to use the Services for any unlawful or prohibited purpose. The Company reserves the right to refuse, suspend, or terminate service to any individual or organization at its sole discretion.
Independent Relationship
The Client acknowledges that the Company operates as an independent contractor. No joint venture, partnership, employment, or agency relationship exists between the parties. The Client has no authority to bind the Company in any manner or to make representations on its behalf.
Scope of Work and Platform Limitations
All Services are provided within the technical and operational boundaries of the GoHighLevel platform or other designated software as specified. Custom coding, unsupported third-party integrations, or development outside the GoHighLevel infrastructure are excluded unless otherwise agreed upon in writing. The Company provides enhancements, configurations, and workflow optimization based on the functionality available through GoHighLevel and assumes no liability for limitations inherent to the platform or its third-party vendors.
No Guarantee of Results
The Company makes no express or implied warranties or guarantees regarding sales outcomes, lead generation, conversion rates, system uptime, or business performance. Results depend on numerous factors beyond the Company’s control, including the Client’s implementation, marketing, operations, and market conditions.
Limitation of Liability
THE CLIENT EXPRESSLY AGREES THAT ALL SERVICES, SOFTWARE, TRAININGS, AND CONSULTATIONS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. UNDER NO CIRCUMSTANCES SHALL REAL ESTATE FUNNEL SYSTEMS, 8020 ACADEMY, EZFLO.AI, ERIK BEE, OR MARIANA BEE BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, INTERRUPTION OF OPERATIONS, LOSS OF CONTRACTS, LOSS OF OPPORTUNITIES, OR OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The Client assumes all responsibility for the security, maintenance, and backup of their systems, data, content, and business operations. The Company shall not be liable for any errors, delays, system interruptions, or damages resulting from GoHighLevel’s software, third-party service providers, or the Client’s own actions or inactions.
Payment Terms
All fees and payments for Services rendered are non-refundable and due as stated in the applicable invoice, subscription, or agreement. Work performed constitutes billable time once initiated. Payment obligations are not contingent upon completion deadlines, outcomes, or results. The Client shall not initiate chargebacks, payment reversals, or disputes. Any attempted chargeback constitutes a material breach of this Agreement, entitling the Company to pursue all available legal and equitable remedies.
In the event of a dispute or collection effort, the Client agrees to reimburse the Company for all reasonable attorneys’ fees, court costs, and associated expenses incurred in enforcing payment or other provisions of this Agreement.
Confidentiality
All proprietary information, strategies, or intellectual property shared by the Company remain the sole property of the Company. The Client shall not disclose, reproduce, or distribute such materials to third parties without prior written consent.
Indemnification
The Client agrees to indemnify, defend, and hold harmless Real Estate Funnel Systems, 8020 Academy, EzFlo.ai, Erik Bee, and Mariana Bee from and against any and all claims, damages, liabilities, losses, expenses, or costs (including reasonable attorneys’ fees) arising out of or related to: (a) the Client’s use or misuse of the Services; (b) any violation of this Agreement or applicable law; or (c) the Client’s business activities, representations, or omissions.
Force Majeure
The Company shall not be liable for any delay or failure in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, internet or utility failures, governmental actions, strikes, pandemics, or system outages.
Governing Law and Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles. The parties agree that exclusive venue for any disputes arising under or related to this Agreement shall be in the state or federal courts located in San Diego County, California.
Severability
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
This Agreement constitutes the entire understanding between the parties concerning the subject matter herein and supersedes all prior or contemporaneous oral or written communications, representations, or agreements. Any modification or amendment must be made in writing and signed by both parties.
By completing payment, creating an account, or otherwise engaging with the Company’s Services, the Client confirms that they have read, understood, and agreed to these Terms and Conditions in their entirety.
Privacy Policy
This Privacy Policy (“Policy”) governs the manner in which Real Estate Funnel Systems, LLC, including its affiliated entities 8020 Academy, EzFlo.ai, Erik Bee, and Mariana Bee (collectively, the “Company,” “we,” “us,” or “our”), collects, uses, maintains, and protects information obtained from users (“You”, "you" or “Your”) of our websites, including but not limited to realestatefunnelsystems.com, ezflo.ai, and any associated programs, services, or platforms (collectively, the “Services”). By accessing or using any of our Services, you acknowledge and agree to the practices described herein.
I. Information We Collect
The Company may collect both Personally Identifiable Information (“PII”) and Non-Personally Identifiable Information (“Non-PII”).
PII includes data that can be used to identify you personally, such as your name, address, telephone number, email address, credit card or payment details, billing information, and communication records.
Non-PII includes aggregated or anonymized information such as IP addresses, browser types, device identifiers, demographic data, and usage behavior obtained through cookies, analytics tools, or other web technologies.
PII and Non-PII may be collected through our websites, digital forms, telephone calls, online meetings, live events, chat systems, emails, and other communications between you and the Company. Cookies and tracking technologies may be used to enhance functionality and improve user experience. Blocking cookies may disable certain features of our websites or Services.
II. How We Use Collected Information
The Company may use collected information for the following purposes:
To provide, operate, and improve our Services;
To process transactions and deliver purchased products or services;
To communicate with you, including responding to inquiries and providing customer support;
To send you marketing communications, promotions, and updates regarding our offerings (You may opt out at any time);
To comply with applicable laws, regulations, and lawful requests from government authorities; and
To protect our rights, systems, clients, and intellectual property.
The Company does not sell, rent, or lease Your PII to third parties. However, we may share limited PII with trusted affiliates, contractors, or vendors who assist in delivering our Services (e.g., payment processors, hosting providers, CRM systems). Such parties are contractually obligated to keep this information secure and use it only for authorized purposes.
We may also disclose PII when required by law, in response to a subpoena or court order, to comply with legal obligations, or to protect the rights, safety, and property of the Company, its clients, or the public.
Non-PII, which does not personally identify you, may be used for analytics, research, marketing, or other lawful business purposes without restriction.
III. Data Security
The Company implements commercially reasonable administrative, technical, and physical safeguards designed to protect PII against unauthorized access, disclosure, alteration, or destruction. However, no online or electronic system can guarantee absolute security, and you acknowledge that you provide information at your own risk.
The Company shall not be held liable for any unauthorized access, hacking, data loss, or disclosure resulting from third-party actions, technical malfunctions, or events beyond our reasonable control.
IV. Links to Third-Party Websites
Our websites may contain links to external or third-party websites. Unless expressly stated, the Company is not affiliated with, responsible for, or endorsing the operators of such sites. We disclaim all responsibility for the accuracy, security, or content of third-party websites, including any PII or financial information provided by You to such sites.
Your use of any third-party website is subject to that site’s own terms and privacy policy.
V. Account Registration and Security
When registering for our Services, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials, including usernames and passwords, and for all activities conducted under your account.
You agree to immediately notify the Company of any unauthorized use of Your account or suspected breach of security. The Company shall not be held liable for any loss or damage resulting from Your failure to maintain the security of Your account credentials.
VI. Media Release and Authorization
By participating in any Company events, trainings, or programs, or by submitting photographs, video, or audio recordings to the Company, You grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such media in any format or channel for lawful business purposes, including but not limited to marketing, advertising, and education.
You waive all rights to compensation, royalties, or claims arising from such use and release the Company from all liability related to the use or distribution of such media. This release shall be binding upon Your heirs, representatives, and assigns.
VII. Data Retention
The Company retains PII only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
VIII. Policy Changes
The Company reserves the right to modify or update this Policy at any time without prior notice. Any changes will become effective immediately upon posting to our website. Continued use of the Services after such changes constitutes Your acceptance of the revised Policy.
IX. Governing Law
This Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. Any disputes arising under or related to this Policy shall be brought exclusively in the state or federal courts located in San Diego County, California.
X. Acceptance of Policy
By accessing our website, purchasing our Services, or submitting any personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, you must immediately discontinue use of the Company’s websites and Services.
XI. California Consumer Privacy Act (CCPA) Addendum
This CCPA Addendum applies to residents of the State of California and supplements the information contained in the Privacy Policy above. It is provided in compliance with the California Consumer Privacy Act of 2018 (Cal. Civ. Code §1798.100 et seq.) and the California Privacy Rights Act of 2020 (CPRA).
Categories of Personal Information Collected:
Within the past twelve (12) months, the Company may have collected the following categories of personal information from consumers:
Identifiers such as name, email address, billing address, telephone number, and online identifiers;
Commercial information, including products or services purchased, obtained, or considered;
Internet or network activity, such as browsing history and interactions with our websites;
Geolocation data (approximate, not precise); and
Professional or employment-related information when relevant to program enrollment or services.
Sources of Personal Information:
Information is collected directly from you, automatically through our websites, or from third-party service providers assisting with payment processing, marketing, or analytics.
Business or Commercial Purpose for Collecting Information:
We collect personal information for the purposes described in Section II of this Policy, including service delivery, account management, marketing, legal compliance, and operational improvement.
Your Rights Under the CCPA:
California residents have the right to:
Request disclosure of the categories and specific pieces of personal information collected about them;
Request deletion of their personal information, subject to certain legal exceptions;
Opt out of the sale or sharing of personal information (note: the Company does not sell personal data to third parties);
Request correction of inaccurate personal information; and
Be free from discrimination for exercising their CCPA rights.
To exercise any of these rights, you may submit a verifiable consumer request by emailing:
REFS, LLC
Attn: Privacy Compliance Officer
We will verify your identity before fulfilling any request. Requests from authorized agents must include documentation demonstrating that the agent is authorized to act on your behalf.
XII. General Data Protection Regulation (GDPR) Addendum
This GDPR Addendum applies to individuals located within the European Economic Area (EEA), the United Kingdom (UK), or Switzerland in accordance with the General Data Protection Regulation (EU) 2016/679 and its UK equivalent.
Legal Basis for Processing:
The Company processes personal data under one or more of the following lawful bases:
The data subject has given consent for one or more specific purposes;
Processing is necessary for the performance of a contract;
Processing is necessary to comply with a legal obligation;
Processing is necessary for the legitimate interests pursued by the Company, except where overridden by the rights and freedoms of the data subject.
Your Rights Under GDPR:
Individuals protected by GDPR have the following rights:
The right to access their personal data and request a copy;
The right to rectification of inaccurate or incomplete data;
The right to erasure (“right to be forgotten”) in applicable circumstances;
The right to restrict processing;
The right to data portability;
The right to object to processing based on legitimate interests or direct marketing; and
The right to lodge a complaint with a supervisory authority within their jurisdiction.
To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond within thirty (30) days as required by law.
International Data Transfers:
Your personal data may be transferred to and processed in the United States or other jurisdictions where privacy laws may not provide the same level of protection. By using our Services, you consent to such transfer and processing in accordance with this Policy.
Data Retention:
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with applicable laws and contractual obligations.
Withdrawal of Consent:
If you have previously provided consent to the processing of personal data, you may withdraw such consent at any time by contacting [email protected]. Withdrawal does not affect the lawfulness of processing prior to such withdrawal.
XIII. Contact Information
For questions, concerns, or to exercise your privacy rights under CCPA, CPRA, or GDPR, please contact:
REFS, LLC
Attn: Data Privacy & Compliance Department
Email: [email protected]
Service Agreement
This Legal Notice and Limitation of Liability (the “Agreement”) governs all add-on services provided by Real Estate Funnel Systems, 8020 Academy, EzFlo.ai, Erik Bee, and Mariana Bee (collectively, the “Service Provider”) to the purchasing party (the “Client”). By submitting payment or otherwise engaging the Service Provider for any add-on service, the Client acknowledges and agrees to the terms set forth herein.
All add-on services are provided solely to extend or enhance the EzFlo.ai offering within the technical capabilities and operational limitations of the GoHighLevel platform. Custom software development, custom code outside GoHighLevel’s framework, integrations with third-party applications not expressly supported by GoHighLevel, or any work outside the platform’s documented scope is excluded from the services provided unless expressly agreed in writing. All services are billed separately and commence only upon issuance of an invoice or other written authorization and the Client’s payment or payment authorization.
THE CLIENT ACKNOWLEDGES AND AGREES THAT THE SERVICE PROVIDER WILL NOT BE LIABLE FOR ANY LOSS OF DATA, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF DEALS, INTERRUPTION OF BUSINESS, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, INCLUDING BUT NOT LIMITED TO USE, MISUSE, OR INABILITY TO USE ANY DELIVERABLES, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE), EVEN IF THE SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CLIENT IS SOLELY RESPONSIBLE FOR THE ACCURACY, BACKUP, SECURITY, AND MAINTENANCE OF CLIENT DATA AND FOR BUSINESS DECISIONS MADE BASED UPON THE SERVICES.
Client agrees that all fees for hours worked and services rendered are payable in full as invoiced and are non-contingent on project completion, results, or any particular outcome. Time spent performing work constitutes billable time once initiated. Client further acknowledges and agrees that they shall not initiate credit card chargebacks, payment disputes, or other unilateral payment reversals related to any invoice properly rendered by the Service Provider. Any attempted chargeback or payment dispute shall constitute a material breach of this Agreement and shall entitle the Service Provider to suspend or terminate services immediately and to pursue all available legal and equitable remedies.
In any action to enforce payment or to remedy a breach of these terms, the Client shall be liable for all reasonable costs of collection, including attorneys’ fees, court costs, and related expenses incurred by the Service Provider. The Service Provider makes no express or implied warranties, representations, or guarantees regarding the performance, availability, accuracy, or fitness for a particular purpose of the GoHighLevel platform or any third-party services, and all deliverables are provided “as-is” and “as-available” to the same extent permitted by applicable law.
If any provision of this Agreement is held to be invalid, illegal, or unenforceable in any respect, such provision shall be severed and the remaining provisions shall remain in full force and effect. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous agreements and understandings, whether written or oral, relating thereto.
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law principles. The parties agree that venue for any dispute arising out of or related to this Agreement shall be exclusively in the state or federal courts located in San Diego County, California.
By completing payment or otherwise engaging any add-on service, the Client confirms that they have read, understood, and accepted this Legal Notice and Limitation of Liability in its entirety.